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Privacy Policy

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Welcome to Simple Life Coaching. If you continue to use this website, you are agreeing to comply with, and be bound by, our terms and conditions of use which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

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What type of information do we collect?

In order for us to carry out our services we require the following personal information from our clients: name, address, telephone number, email address. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login (if applicable); e-mail address; password (if applicable); computer and connection information.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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Why do we collect personal information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our service; 

  5. To comply with applicable laws and regulations.

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How do we collect information?

When you submit your information on our inquiry form, we collect the personal information you give us such as your name, telephone number and email address. Your personal information will be used for the specific reasons stated above only. ​

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How do we store, use and share your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
We will never share your data with any third parties. Information is kept for a period of 7 years after the last coaching session.

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How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

This site uses cookies to monitor how the site is used. These cookies cannot personally identify you. To learn how cookies are used and how to delete them, see here.
 

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at hannah@simplelifecoaching.co.uk.​

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Privacy policy updates

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hannah@simplelifecoaching.co.uk.

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